Hi Marc,
To assist you better I would appreciate if you could answer the following questions:
1)What is the make and model of the CAC Reader?
CAC Reader Driver (reader “talks” to computer) ActivClient (card “talks” to Windows) LotusForms (view forms) (replaced PureEdge) ApproveIt (sign forms) AcitvClient software is accessed using your AKO username / password (for Army personnel) Lotus & ApproveIt require CAC.YOU MUST BE AN ADMINISTRATOR ON YOUR COMPUTER TO. CAC/PIV Software; CAC/PIV Software. ActivClient CAC 6.2 Download for Windows 7, Vista and XP.Non-refundable. $68.00. HID ActivID ActivClient v7.2 Windows 10 CAC Middleware.Non-refundable. $68.00. SCR3310 v2 Card Reader (CAC-Approved) $37.00 As low as: $31.00. UTrust 2700 F Contact Smart Card Reader. CAC Reader Driver (reader “talks” to computer) ActivClient (card “talks” to Windows) LotusForms (view forms) (replaced PureEdge) ApproveIt (sign forms) AcitvClient software is accessed using your AKO username / password (for Army personnel) Lotus & ApproveIt require CAC.YOU MUST BE AN ADMINISTRATOR ON YOUR COMPUTER TO. Plug your IOGEAR CAC reader into an available USB port Allow Windows to load the generic driver Go to the IOGear website and download the driver for GSR 202 CAC Reader to your desktop Create a folder on the desktop to extract the driver's zipped files Unzip the file to the folder you've created Go to Device Manager Select the CAC reader.
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2)What happens when you try to connect the CAC Reader device?
3)Do you get any error message / code?
Follow the troubleshooting steps and check;
Try installing the latest Windows 8 drivers for CAC reader and check.
I would suggest you to update the CAC Reader drivers from the Manufacturer’s website and check.
Activclient Windows 10
If the CAC Reader drivers are not compatible with Windows 8 Operating System, I would suggest you to try installing it in compatibility mode and check.
In case not able to update the drive I would suggest you to manually download and install the drivers from the Manufacturer’s website and check.
Follow the steps to install it in compatibility mode;
a)Press the ‘Windows key + W’ key on the keyboard.
Installing Cac Reader Windows 10
b)Type compatibility in the search box and then press Enter.
c)Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.
d)Select the drivers or games and install.
Make older programs compatible with this version of Windows
Most programs created for earlier versions of Windows also work in this version of Windows, but some older programs might run poorly or not at all. If a program written for an earlier version of Windows doesn't work correctly, you can try changing the compatibility settings for the program, either by using the Program Compatibility Troubleshooter or manually choosing compatibility settings.
What is program compatibility?
Refer to the link,
Install USB 3.0 and other USB devices
Why isn't Windows finding my device?
Military Cac Reader Certificates
If you need further assistance regarding Windows, please feel free to post. We will be happy to help you.